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Evening Customer Service Representative

JOB DESCRIPTION:

MetaSource employees are part of a world class organization which has a merit-based culture; focusing on best-in-class performance, and professional development of our employees. Our core values are: integrity, openness, shared vision, mutual respect and personal responsibility.

As a Metasource employee, youll receive: 

Competitive Pay Flexible Schedules                               
Great Working Environment
Ongoing Training 
Casual Dress
Advancement and Growth Opportunities
Generous Paid Time Off                    
Great Benefits:Medical, Dental, Vision
401K
Company paid; Basic Life Insurance and Short-Term Disability
Additional, Supplemental Plans Available
The Contact Center Representative is the #1 face/voice of the company " delivering a top notch customer experience, utilizing their knowledge of company products and programs.

RESPONSIBILITIES:

Responsibilities:

Managing inbound phone calls from customers
Identifying, researching and resolving customer needs in a professional, customer-focused and timely manner
Educates customers on company products, policies and features
Participates in our on-going training, aimed at becoming more effective in handling customer requests.
Contributes to our company culture, though participation, teamwork, and effective communication in both verbal and written forms.
Maintains high standards in professional conduct, communications, customer satisfaction and overall performance

REQUIREMENTS:

Qualifications:

High school diploma or G.E.D
At least 18 years of age, or older
6 Months of Customer Service/Customer Focused Experience
Call Center Experience preferred, but NOT required
Demonstrated Effective Communication Skills
Ability to type 30+ words per minute
Must be fluent in English
To apply for a job go to: http://metasource.applicantpro.com/jobs/

For details on Metasource, like our history and company culture; check out our website at: www.metasource.com. You may also go to our Facebook page and be sure to LIKE us!

Employment is contingent upon completing and passing a background check and drug test. Metasource is an equal opportunity employer.

HOW TO APPLY:

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://www.applicantpro.com/j/689086-137301

Job posted by an Equal Opportunity Employer

DEADLINE: 2018-02-11